IVF RN/LVN Coordinator (Mandarin Speaking)

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Job Description

*_Primary Responsibilities_*\* _(in coordination with assigned physician)_\* · Adhere to HRC Policies & Procedures. · Provide excellent customer service. · Maintain HRC customer service image. · Meet with potential patients and review the HRC process, options, and expectations. · Coordinate the activities that are required to initiate the treatment plan, i.e. surgery, IUI, IVF, PGD, etc. · Ensure that all tasks and responsibilities are carried out effectively and efficiently. · Prepare IVF cycle start list, make sure insurance coordinator, financial & 3rd party financial counselor and office manager receive updated copies of this list. · Prepare calendar/schedules for patients. · Put OPU blocks in the schedule as needed · Coordinate IVF cycles. · Maintain cleanliness throughout facility. · Maintain patient/couple medical records, including consents and authorizations. · Provide patient education and health teaching as appropriate, including injection technique. · Schedule Intrauterine Inseminations (IUI’s). · Obtain appropriate authorizations for patient medications if necessary *_Secondary Responsibilities_* · Assist physician with office procedures. - Diagnostic and monitoring ultrasounds - Diagnostic procedures - Egg Retrievals - Embryo Transfers · Set up equipment/room for procedures. · Perform Procedures. - Venipuncture - Start IV’s (licensed/certified personnel) and management of IV therapy · Administer medications. · Meet with cycling patients. - Review instructions. - Answer questions. - Confirm that patient/couples have appropriate medications/prescriptions. · Assist physician in providing informative and effective communication with patient/couples. - Schedule procedures, tests and office visits. - Pre/post operative surgical teaching; surgery coordination - Pre/post operative embryo transfer instructions · Patient phone calls, including afternoon callbacks with test results/instructions · Maintain accurate EMR cycle entries · Follow-up communication with patient/couples, i.e. test results and medication adjustments. · File normal lab results in patients’ charts after physician has signed & reviewed results · Report abnormal results to primary physician. · Provide coverage for other nursing team members during vacations or illness. · Send cards for negative pregnancy (IVF) and graduation of pregnant patients who are going to OB/GYN · Maintain follow up patient log generated by NP’s seen for potential IVF patients _Team Player_ · Accept responsibility and accountability for actions. · Be proactive to eliminate crisis management. · Follow HIPAA and maintain confidentiality in all aspects of daily work, recognizing that many confidential documents and conversations will need to be relayed. · Demonstrate regard for the dignity and respect of all employees, medical staff, and visitors. · Champion effective communication. · Keep work area and surrounding areas in a clean and organized manner. · Coordinate efforts to work effectively with others in a manner that is productive, recognizing that this creates continued development of the “team” concept. · Interact with fellow employees in a way that promotes a harmonious and cooperative working environment. · Attend all meetings as required. · Participate in performance improvement activities. · Maintain proper attendance and punctuality to ensure that the practice operates in an efficient and cost-effective manner. Job Type: Full-time Pay: $30.00 - $40.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Medical Specialty: * Reproductive Endocrinology & Infertility Experience: * Medical office experience: 1 year (Preferred) * Computer skills: 1 year (Preferred) Language: * Mandarin (Required) License/Certification: * CCMA Certification (Preferred) Ability to Relocate: * Encino, CA: Relocate before starting work (Required) Work Location: In person