Hoag Health System
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Primary Duties and Responsibilities The Clinical Nurse Navigator is a registered nurse responsible for the seamless coordination of care across the continuum for patients with complex, integration sensitive diagnoses. The navigator is a patient advocate who coordinates care in conjunction with the physicians from time of diagnosis or admission through discharge or up to end of life. Educates patient and family/significant others on the health care experience; implements, coordinates, monitors and evaluates care options, services and resources. Links family/patient to appropriate resources as needed. The Clinical Nurse Navigator also assists in quality improvement initiatives by gathering, tracking, and researching quality metrics. Monitors outcomes, e.g. patient satisfaction, compliance with treatment regimen and loyalty. Interacts with department nurses and may orient and train incoming Clinical Nurses and Patient Care Assistants. Performs other duties as assigned. In addition to the above, the Clinical Nurse Navigator II serves as an advanced level mentor for nursing and other staff and may take a leadership role in orienting Clinical Staff. The Navigator II also analyzes quality metrics and implements PDCA improvements accordingly. Education and Experience All Clinical Navigator II’s have the following requirements: Bachelor’s degree in nursing AND over 10 years’ experience in Clinical Nurse Navigation Or Master’s (MSN) AND over 5 years in Clinical Nurse Navigation. A minimum of 5 years nursing experience, and 3 years of experience in area of specialty is required. Additional department specific requirements are as follows: Neurosciences: Fulfills mandatory stroke education requirements per certification agency License Required: Registered Nurse in the State of California - Current and in good standing. Certifications Preferred Current BLS certification.